The present site is operated by the company Maison Marcel, whose head office is located at 916 RUE NATIONALE 69400 VILLEFRANCHE-SUR-SAONE (France) and is registered in the Lyon Trade and Companies Register under the number 444 352 009.
The present general conditions of sale apply to all orders placed with the company Maison Marcel for all articles and services offered on the site www.maisonmarcel.shop by non-trading individuals. Consequently, the fact that any person orders a product offered for sale on the Maison Marcel website implies full and complete acceptance of these general conditions of sale, which the Customer acknowledges having read prior to ordering. Maison Marcel reserves the right to modify the present general conditions of sale at any time. Nevertheless, the General Conditions of Sale applicable to the order placed by a Customer on the Maison Marcel site are those accepted by the Customer at the time of placing the order.
ARTICLE 1: COMPLETENESS
The present General Conditions express the entirety of the obligations of the parties. In this sense, the Customer is deemed to accept without reservation the entirety of the provisions set forth in these general conditions of sale. Maison Marcel commits itself to respect its role as a retailer within the framework of the said conditions.
ARTICLE 2: OBJECT
The purpose of the present General Conditions is to define the rights and obligations of the parties within the framework of the online sale of goods and services offered by the company Maison Marcel to the Customer, from the order to the delivery, through the payment and the use of services made available by Maison Marcel.
ARTICLE 3: SCOPE OF APPLICATION
The present General Conditions govern the sale of products on the day the order is placed by the customer. They apply to all methods of placing orders offered by Maison Marcel.
ARTICLE 4: ORDERING
CAPACITY TO CONTRACT
Any Customer declares to have the capacity to contract under the conditions described hereafter, i.e. to be an emancipated minor or to have the legal majority and not to be protected in the sense of article 488 of the Civil Code.
Maison Marcel reserves the right to refuse any Sales Order from a Client with whom a dispute exists or arises during the processing of an Order, in particular a payment dispute.
ACCEPTANCE OF THE CONDITIONS BY THE CLIENT
The present Terms and Conditions can be viewed directly on the www.maisonmarcel.shop website. They may also be sent to the Customer by e-mail on request.
The fact that the Customer ticks the box "I HAVE READ THE GENERAL TERMS AND CONDITIONS OF SALE AND I AGREE WITHOUT RESERVATION", before proceeding with the secure payment, constitutes an irrevocable acceptance which can only be called into question in the cases exhaustively provided for in the present general terms and conditions of sale under the paragraph "right of withdrawal". The Customer acknowledges by this act to have read and understood the present Conditions and to accept them.
PLACING AN ORDER
The individual Customer may place an order with Maison Marcel via the internet on the site accessible at the address www.maisonmarcel.shop. The ordering process consists of 6 successive steps. Once the selection of products has been made, and the basket validated, the Customer must :
- clearly identify the selected products with the options of colors, sizes, ... indicated on the site www.maisonmarcel.shop ;
- indicate the quantities requested;
- identify himself either by entering his email address and password which are strictly personal, or by mentioning all the information usually requested for an online registration;
- clearly indicate the information necessary for delivery. This concerns in particular the precise delivery address as well as any accessibility restrictions of the place of delivery (building, floor, digicode, etc.);
- indicate the chosen method of delivery;
- indicate the chosen method of payment. Once the method of payment has been selected, the Customer must proceed with the payment of his order on the secure interface, which will formalize in a firm and definitive manner the sales contract between him and Maison Marcel.
Any order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will intervene within the framework of a possible exchange and the guarantees mentioned below.
In all cases, the online supply of the credit card number and the final validation of the order by the Customer will be considered as proof of the order and the payment of the sums for the products selected in the order. This validation is worth signature and acceptance of all the operations carried out on the site www.maisonmarcel.shop.
An e-mail is automatically sent to the Customer to confirm the order, provided that the e-mail address indicated in the registration form does not contain any error.
The Customer must verify the completeness and conformity of the information he/she provides to Maison Marcel. Maison Marcel shall not be held responsible for any typing errors and the consequences in terms of delay or error in delivery. In this context, all expenses incurred for the reshipment will be charged to the Customer.
MONITORING OF THE ORDER
The Customer may at any time consult the status of his order by consulting the "My account" section on the www.maisonmarcel.shop website. This tracking allows the Customer to know the status of the processing of his order, but also the status of shipment or delivery of his packages. This last follow-up of delivery is carried out in interface with the Internet means of follow-up of the carriers. Maison Marcel cannot be held responsible for the unavailability or errors that may affect the information provided by its carriers. Nevertheless, Maison Marcel makes every effort to make this information as clear as possible and to make the transport with its carriers as reliable as possible. The Customer may at any time contact the customer service of Maison Marcel in order to be informed of the follow-up of his order.
PROOF OF THE ORDER
The computerized registers, kept in the computer systems of the company Maison Marcel in reasonable conditions of security, will be considered as proof of the communications, orders and payments that have taken place between the parties.
The archiving of the order forms and invoices is carried out on a reliable and durable medium that can be produced as proof.
ARTICLE 5: PRODUCT INFORMATION
CHARACTERISTICS OF THE PRODUCTS
The information, characteristics, photographs and graphics presented on the sites or in the emails sent by Maison Marcel are presented with the greatest possible accuracy. Each Product sheet is written from the information provided by the manufacturer or supplier of the Product, and presents the essential characteristics of the selected Product in accordance with article L.111-1 of the French Consumer Code. This information is intended, without being exhaustive, to inform the Customer as fully as possible about the essential characteristics of the Products. The Customer is informed, subject to his rights, of the possibility of a difference in presentation at the time of delivery resulting from a change in packaging (photography and illustrations) by the manufacturer or supplier, this difference not affecting in any way the content and characteristics of the Product.
AVAILABILITY OF PRODUCTS
Maison Marcel will only honour orders received within the limits of available stocks of products. In the event that the Product(s) are not available, Maison Marcel undertakes to inform the Customer as soon as possible. The availability may vary during the same day depending on the level of sales. Maison Marcel updates the availability very frequently. In case of unavailability of products, Maison Marcel will inform the Customer by telephone or by e-mail.
The unavailability of a product is mentioned on the page of the product concerned.
If Maison Marcel cannot obtain a product ordered, the company will notify the customer of the expected delay by e-mail. The latter may then request a refund of the sums paid within 14 days of their payment, or the exchange of the unavailable product for another product, or the cancellation of the order. No cancellation penalty will be applied for such an order cancellation. No compensation for cancellation (apart from the full refund of the Order) may also be requested, such unavailability resulting from the time taken to update these unavailabilities.
Maison Marcel shall not be held responsible for the non-execution of the contract concluded in the event of stock shortage or unavailability of the product, force majeure, disruption or total or partial strike, notably of the postal services and means of transport and/or communications, flooding, fire.
ARTICLE 6 : PRICES
The prices are indicated in euros, inclusive of all taxes, and are only applicable on the date the order is validated by the Customer. As the prices of Maison Marcel's suppliers are constantly changing, the prices displayed on the site may be modified at any time.
The prices do not take into account the delivery costs, possible promotional offers and personal reductions, indicated before the final validation of the order.
The prices take into account the French VAT applicable on the day of the order and any change in the legal rate of VAT will automatically be reflected in the price of the products presented on the site, on the date stipulated by the implementing decree. However, the prices cannot be modified once the Customer's order has been placed. Similarly, if one or more taxes or contributions, particularly environmental taxes, were to be created or modified, either upwards or downwards, this change could be passed on to the selling price of the items on the site www.maisonmarcel.shop.
Orders to countries outside the European Union are not subject to French VAT. The prices indicated on the site for these orders are exclusive of tax and therefore do not take into account the VAT. However, these orders are subject to any taxes and customs duties of the country of destination.
The customer is also responsible for verifying the possibility of importing the products ordered with regard to the laws of the country of delivery. We recommend contacting the Customs Service for more information.
ARTICLE 7 : PAYMENT
MEANS OF PAYMENT
The Customer may pay for his order online by credit card (Carte Bleue, Visa, Eurocard-Mastercard and E-carte bleue) or by PayPal. The Customer guarantees the company Maison Marcel that he/she has the necessary authorizations to use the method of payment chosen by him/her, when validating the order form.
The debit of the purchases on the customer's account is made at the time of the processing of the order. Maison Marcel uses all necessary means to ensure the security and confidentiality of the data transmitted online. To this end, the site uses a secure mode of payment SSL (Secure Socket Layer) which allows the encryption of your bank details during their transmission on the network. You can see that the transmission is encrypted by a software when the padlock symbol appears in your browser. The transaction is carried out via the Crédit du Nord bank, which alone has the banking information provided on the site at the time of payment. The company Maison Marcel reserves the right to suspend any order management and any delivery in case of refusal of authorization of payment by credit card from the officially accredited organizations or in case of non-payment.
The company Maison Marcel reserves the right to refuse to make a delivery or to honour an order from a Customer who has not paid in full or only partially for a previous order or with whom a payment dispute is being administered.
Within the framework of a procedure of verification of the orders intended to ensure that no person uses the banking co-ordinates of another person without his knowledge, it could be asked to the Customer to address by fax or electronic mail to the company Maison Marcel a copy of an identity paper as well as a proof of residence. The order will be validated only after reception and verification by our services of the documents sent. In the absence of reception of these documents within 15 days following the placing of the order, the latter will be considered cancelled by right.
The order form that the Customer establishes on line or the order confirmation sent by e-mail to the Customer by Maison Marcel does not serve as an invoice. The Customer has the original invoice in his online account. The invoice is not attached to the package.
Maison Marcel keeps an electronic copy of each invoice.
In the case of a delivery to an address different from the billing address, the invoice is in any case only available in the online tracking of the Customer's account.
TRANSFER OF OWNERSHIP
Maison Marcel remains the owner of the delivered Products until their complete payment by the Customer. The above provisions do not prevent the transfer to the Customer of the risks of loss or deterioration of the Products subject to retention of title as well as the damage that they may cause, as soon as the Products are delivered.
ARTICLE 8: DELIVERY
The geographical delivery area of the Maison Marcel boutique is as follows:
- France and DOM-TOM: Metropolitan France, Corsica, Guadeloupe, Guyana, Martinique, Monaco, New Caledonia, French Polynesia, Reunion, Saint Barthélemy, Saint Martin
- Europe: Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Guernsey, Hungary, Canary Islands, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK
- World: Argentina, Australia, Bahrain, Brazil, Canada, China, Hong Kong, Israel, Japan, Lebanon, New Zealand, Singapore, South Korea, Taiwan, Turkey and USA
The Customer may contact Maison Marcel's customer service for more information on the conditions of delivery in a specific country in the world.
Orders to countries outside the European Union are not subject to French VAT. However, they are subject to possible taxes and customs fees in the destination country. These costs and related formalities are the responsibility of the customer/consignee. They are to be paid directly to the carrier at the time of delivery.
The customer is also responsible for checking whether the products ordered can be imported under the laws of the country of delivery. We recommend to contact the Customs Service for more information.
The products are delivered to the address indicated by the Customer on the order form. The Customer must verify the completeness and the conformity of the information he provides to Maison Marcel. Maison Marcel shall not be held responsible for any typing errors and the consequences in terms of delay or error in delivery. In this context, all costs incurred for the reshipment of the order will be entirely at the expense of the Customer.
Maison Marcel cannot be held responsible for delays in delivery due to errors or disturbances attributable to the carriers (including in particular in the event of a total or partial strike of the postal services and means of transport and/or communications).
Orders placed online via the site www.maisonmarcel.shop are collected every day from Monday to Friday, except for public holidays. Maison Marcel does its utmost to process and ship the same day any order placed before 11:00 am, nevertheless the processing and preparation time of an order may be extended depending on the articles and last between 1 and 2 working days. Upon receipt of the shipping confirmation email, the Customer can take into account the delays of the carriers announced below.
Maison Marcel informs its Customers that these shipping times do not include Saturdays, Sundays and public holidays.
An e-mail is automatically sent to the Customer at the time of shipment of the Products provided that the e-mail address indicated in the registration form does not contain any error.
The transport time depends on the carrier chosen by the Customer and the place of delivery.
Maison Marcel informs the Customers of the delivery times announced by the chosen carrier. The shipping costs are calculated according to the country of delivery at the time of the shopping cart and are definitively confirmed according to the mode of transport and the delivery destination chosen, before the final validation of the order.
However, Maison Marcel informs its Customers that the announced delivery times do not include Saturdays, Sundays and public holidays.
The delivery time is equal to the time indicated when the order is placed in the delivery method section.
MEANS OF DELIVERY IN METROPOLITAN FRANCE
Delivery by Mondial Relay (usually 5 days)
Delivery is made to the relay point selected by the customer within 3 to 5 days. The carrier will notify the customer when the order is available at the relay point.
Standard delivery by Colissimo (usually 48 hours)
This method of delivery allows the Customer to receive his parcel within 48 hours from the time of shipment thanks to the Post Office and the Colissimo service (excluding the time required to process and prepare the order, which can take from 1 to 2 days). Deliveries are made from Monday to Saturday morning, except on public holidays. The costs incurred for this option depend on the weight and total volume of the items ordered.
The parcel is picked up by the Post Office and delivered to the delivery address indicated by the Customer. If the Customer is absent at the time of delivery, a delivery notice is left at the delivery address indicated by the Customer, which allows the Customer to pick up the package at the nearest post office. The packages are kept pending at the Post Office for 15 calendar days. In case of non withdrawal within the time limit set by the carrier, the products will be returned to Maison Marcel which reserves the right to refund the price of the products, the shipping costs remaining at the expense of the Customer.
Withdrawal from the Maison Marcel boutique (usually within 24 hours)
The withdrawal is made at the Maison Marcel shop located at 916 Rue nationale, 69400 Villefranche-sur-Saône during the opening hours (Monday to Friday from 8:30 am to 7 pm and Saturday from 8:30 am to 6 pm. Closed on Sundays) during the day or within 24 hours following the order if the product is not in stock at the shop. The customer will be notified by email as soon as the order is available in the shop.
MEANS OF DELIVERY OUTSIDE METROPOLITAN FRANCE
In Europe and abroad, delivery is made via Colissimo. The costs incurred depend on the country of destination, the weight and the total volume of the items selected. The costs and times are indicated to the Customer before the final validation of his order.
Orders to countries outside the European Union are not subject to French VAT. However, they are subject to possible taxes and customs fees in the country of destination. These costs and related formalities are the responsibility of the customer/consignee. They are to be paid directly to the carrier at the time of delivery. The customer is also responsible for checking whether the products ordered can be imported under the laws of the country of delivery.
We recommend to contact the customs office for further information.
The products are packaged in such a way as to comply with current transport standards, and to ensure optimum protection of the products during delivery. The Customer is asked to respect these same standards when returning a product, whether for after-sales service or for a return for convenience. In case of a return of a product, if we notice that the product is damaged due to insufficient packaging, Maison Marcel may decide to reimburse only part of the product or refuse to reimburse it if it is impossible to resell it in its original state.
RESPONSIBILITY OF THE CUSTOMER FOR THE VERIFICATION OF THE PACKAGES UPON RECEIPT
Maison Marcel reminds that it is the Customer's responsibility to inspect his parcels upon receipt in the presence of the delivery person and to immediately notify the carrier and Maison Marcel's customer service of any anomaly noted (shock, damaged parcel, delivery date not in accordance with the normal delivery service deadlines. In the event that such information has not been included on the delivery slip presented to the Customer by the carrier, no claim relating to the condition of the package(s) can be accepted a posteriori by Maison Marcel.
DELAYS IN DELIVERY LINKED TO THE CARRIER
In the case of a delay in delivery in relation to the deadlines announced by the carriers, the Customer must first contact the carrier or its distribution office in the case of the Post Office, to see if the package is not pending. If necessary, the Customer can contact the Maison Marcel Customer Service by e-mail in order to open a dispute file or an investigation to search for the parcel.
It happens that packages are lost by the carriers. The delays imposed by the carriers imply that the Customer declares the loss within 10 days following the reception of the shipping notice from Maison Marcel. Under these conditions, Maison Marcel will make the necessary claims to the carrier concerned. Once the claim and the investigation have been made, it may take 3 to 4 weeks to have the package returned by the carrier.
If the parcel is found, it will be immediately redirected to the Customer's home. In the event that the package is not found, the Customer may then request the return of the same product (within the period of availability), at the expense of Maison Marcel, or the reimbursement of the amount paid. If the product(s) ordered were no longer available at that time, Maison Marcel will refund the amount of the products concerned by the loss of the carrier.
The Customer must check the condition of the package in front of the carrier and make the necessary reservations on the delivery slip in case of partial or total deterioration. In the absence of reserves, the product is considered accepted by the Customer and cannot be the object of any dispute concerning its delivery. The Customer must inform Maison Marcel by e-mail as soon as possible, so that Maison Marcel can take the necessary measures as soon as possible.
ARTICLE 9: RIGHT OF WITHDRAWAL, RETURN AND EXCHANGE
9.1 Legal retraction period
In accordance with the provisions of articles L.221-16 and following of the Consumer Code, the Customer has a withdrawal period of fourteen (14) calendar days from the date of receipt or withdrawal of the Articles to exercise his legal right of withdrawal and to notify Maison Marcel of his intention to return the said Article. If the Articles can be the object of the legal right of withdrawal, the Customer exercising his right of withdrawal under the conditions provided for in the present article in terms of time and methods of return of the Articles, will be able to obtain a refund of the Articles returned. Form available in CGV Article 9.4.
The refund will be made by the same means of payment as that used by the Customer for the initial transaction, unless the Customer specifically requests a credit note, valid for six (6) months from its issue. The refund will be made as soon as possible and at the latest within 14 days following the effective exercise of the right of withdrawal by the Customer. This period may however be extended by Maison Marcel until Maison Marcel receives the goods returned by the Customer to the address indicated on the return form, or until Maison Marcel receives proof of shipment of the Articles by the Customer.
When the fourteen (14) day period expires on a Saturday, Sunday or a holiday, it is extended until the first following working day.
In accordance with Article L.221-23 of the Consumer Code, the right is exercised by returning the Article, only the shipping costs remain payable by the Customer.
The right of withdrawal is exercised under the same conditions as from the Order and before the Delivery.
9.2 Items excluded from the legal withdrawal period
In accordance with Article L.221-28 of the French Consumer Code, the Customer does not benefit from a right of withdrawal for the return of an Order for Items which, due to their nature, cannot be returned or are likely to deteriorate or expire rapidly. This applies in particular to goods whose original packaging has been unsealed, including any cosmetic item that has been opened or damaged, by the Customer after delivery, as they cannot be returned for reasons of hygiene and health.
9.3 Contractual withdrawal period
In order to ensure the satisfaction of its Customers, Maison Marcel accepts the return by post to the address indicated by the Customer Service or on the delivery slip of the Article concerned, within a period exceeding the aforementioned legal period of retraction. In this respect, the Customer has fourteen (14) days from the date of receipt of his order to withdraw and return his Items. Returns of items beyond this period will not be accepted.
9.4 Methods of exercising the right of withdrawal
To do this, the Customer simply chooses one of the following methods:
The request for return can be made by contacting the customer service, by the contact form or by e-mail which will indicate to the Customer the methods to be followed, it will be able in particular to use the form of retraction appearing below.
Model withdrawal form (Please complete and return the form with your order number only if you wish to withdraw from the contract.
We advise you to also specify your order number)
To the attention of Maison Marcel - 916 RUE NATIONALE 69400 VILLEFRANCHE-SUR-SAONE France E-mail : firstname.lastname@example.org
I hereby notify you of my withdrawal from the contract for the sale of the goods below:
Ordered on [……………………………….] (*) reçu le [………………………….……….] (*) Numéro de la commande : […………………………………..……………………]
Name of the customer(s) [………………………………………………………………] Adresse du (des) client(s) : […………………………………………………………………… ……………………………………………………………………………………………………………………………]
Signature of the consumer(s) (only in case of notification of this form on paper)
Maison Marcel suggests that the Customer return the products by registered mail or with additional insurance, guaranteeing, if necessary, the compensation of the products up to their real market value in case of spoliation or loss of these goods. In all cases, the return is at the Customer's risk. It is up to the customer to keep all proof of return. The return costs are at the expense of the customer, who is free to choose the shipping method.
Return address :
916 RUE NATIONALE
In the event of failure to respect the deadlines mentioned, Maison Marcel will not be able to reimburse the Customer.
Only articles returned in their original packaging in perfect condition for resale (shoe box, plastic bags ...) will be accepted. Consequently, returns of washed and/or worn clothes, as well as damaged boxes will be refused.
The retraction can never be exercised if the delivered Articles are Articles which were, even partially, washed, soiled, damaged or used. Similarly, these Articles returned incomplete, damaged or soiled by the Customer will not be returned or exchanged.
The Articles must also be accompanied by the order number.
The Customer's responsibility can only be engaged in the event of depreciation of the Article resulting from handling other than that necessary to establish the nature, the characteristics and, if necessary, the good functioning of the Articles.
The refund in case of use of the right of withdrawal will be made by the same means of payment as that used by the Customer for the initial transaction, unless specifically indicated by the Customer.
ARTICLE 10: GUARANTEES, CLAIMS AND MEDIATION
In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions of the present document may not deprive the Customer of the legal guarantee which obliges the professional vendor to guarantee him against all the consequences of hidden defects in the item sold.
The Customer is expressly informed that the company Maison Marcel is not the manufacturer of the products presented on the website www.maisonmarcel.shop, in the sense of the law n°98-389 of May 19, 1998 and relating to the responsibility for defective products.
Consequently, in the event of damage caused to a person or property by a defective product, only the responsibility of the manufacturer of the latter may be sought by the Customer, on the basis of the information appearing on the packaging of the said product. In addition, the company reminds that the products, services and information offered by Maison Marcel do not replace in any way the constant vigilance of adults.
The responsibility of Maison Marcel cannot be engaged in case of non-respect of the legislation of the country where the products are delivered. It is up to the customer to check with the local authorities the possibilities of importing or using the products or services that you are considering ordering.
Complaints / Mediation
Any complaint must be formulated beforehand by e-mail via the "Customer Service" section of the site.
Contact address: email@example.com
If necessary, the reimbursement will be made within 14 days of receipt of the Article by Maison Marcel according to the method of payment chosen at the time of the Order, either on the bank card used for the payment, or on the Customer's PayPal account. These provisions are not exclusive of the aforementioned right of retraction.
ARTICLE 11: LIABILITY
The products offered are in conformity with the French legislation in force and the standards applicable in France. Maison Marcel shall not be held responsible in the event of non-compliance with the legislation of the country where the product is delivered. It is up to the Customer to check with the local authorities the possibilities of importing or using the products that you are considering ordering.
Maison Marcel cannot be held responsible for inconveniences and damages related to the use of the internet network such as a break in service, the presence of computer viruses or external intrusions and more generally all cases qualified as force majeure or third party acts by the courts. Hypertext links may lead to other sites than the site www.maisonmarcel.shop. Maison Marcel declines all responsibility in the event that the content of these sites contravenes the legal and regulatory provisions in force.
ARTICLE 12: FORCE MAJEURE
Neither of the two parties will have failed in their contractual obligations, insofar as their execution will be delayed, hindered or prevented by a fortuitous event or a force majeure.
Will be considered as fortuitous event or force majeure all facts or circumstances irresistible, external to the parties, unforeseeable, unavoidable, independent of the will of the parties and which could not be prevented by the latter, despite all efforts reasonably possible.
The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware of them.
The two parties will then meet, within one month, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the performance of the contract will be continued.
If the case of force majeure lasts for more than three months, these general conditions may be terminated by the injured party.
Expressly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of the French courts and tribunals:
- Total or partial strikes, internal or external to the company, blockage of means of transport or supplies for any reason whatsoever, governmental or legal restrictions, computer breakdowns, earthquakes, fires, storms, floods, lightning;
- The stoppage of telecommunication networks or difficulties specific to telecommunication networks external to the Clients.
ARTICLE 13: PERSONAL DATA
The visitors or Customers of the site www.maisonmarcel.shop have at any time a right of access, modification, rectification and deletion of the data which concern them in application of the article 34 of the law "data processing and freedoms" of January 6, 1978.
When the Customer registers or places an order, or within the framework of other specific operations, Maison Marcel offers Visitors or Customers the opportunity to receive its newsletters, its promotional offers, and/or to register to be informed of its exclusive sales. The Visitor or Customer may at any time modify his subscription through his personal account, or through the hypertext link appearing at the bottom of the newsletters received by e-mail.
Maison Marcel undertakes to effectively take into account the modifications to the subscription and unsubscription to the commercial e-mails sent by Maison Marcel as soon as possible according to the necessary processing.
Maison Marcel uses data collection systems such as cookies. A cookie is a computer file stored on the hard disk of the user's computer. The cookies make it possible to signal a previous visit of the user on the site and to link the user to his personal data left on the site, in particular within the framework of the identification of the order basket.
Maison Marcel informs its Customers that the processing of this nominative and/or personal information complies with the standards of the regulation n°2016/679, known as the general regulation on data protection (RGPD).
ARTICLE 14: INTELLECTUAL PROPERTY
The entire content (texts, comments, works, illustrations, images, videos, graphics, sounds... including the underlying technologies used) displayed on the present site is reserved under copyright as well as under intellectual property law and for the whole world. In this respect and in accordance with the provisions of the Intellectual Property Code, only use for private purposes is authorised, subject to different or even more restrictive provisions of the Intellectual Property Code. Any other use constitutes an infringement and is punishable under the Intellectual Property Code unless prior authorization is obtained from Maison Marcel. Any total or partial reproduction of the Maison Marcel catalogue is strictly forbidden.
ARTICLE 15: COMPLETENESS OF THE CONDITIONS
A change in legislation, regulations or a court decision rendering one or more clauses of these general sales conditions null and void shall not affect the validity of these general sales conditions.
Such a change or finding shall not in any way allow the Customer not to comply with these General Terms and Conditions of Sale. If a condition is not explicitly mentioned, it will be considered as governed by the practices in force in the distance selling sector whose companies are based in France.
The relationship between the company Maison Marcel and the Customer is governed exclusively by the present conditions to the exclusion of any other condition appearing on the site www.maisonmarcel.shop.
ARTICLE 16: DURATION AND APPLICATION
The present Conditions apply throughout the duration of the online services offered by the company Maison Marcel. They may be modified at any time by Maison Marcel. The applicable Conditions are those in force at the date of the order registration.
ARTICLE 17: TERRITORIALITY AND APPLICABLE LAW
The sales of products by the company Maison Marcel are subject to French law. In the case of an individual Customer, any dispute relating to the existence, interpretation, execution or breach of the contract concluded between Maison Marcel and the Customer, even in the case of multiple defendants, will, in the absence of amicable agreement, be under the exclusive jurisdiction of the court of the Customer's domicile.